Industry Experts Open Call Center For Patient Recruitment Firms; Claire Driscoll & Associates Open Call Center To Service North American Clinical Research Industry

SAINT JOHN, Canada -- Nov. 18, 2004 -- Claire Driscoll, President of Claire Driscoll & Associates, has announced that the firm has opened a call center in Saint John, New Brunswick, Canada. Industry experts Claire Driscoll, who will serve as President, Chris London, who will be the company's Information Technology Manager, and Wayne Love, who will act as CFO, will head up the organization's executive management team. The firm will focus its activities on providing services to patient recruitment firms, CROs, sponsors and investigators. Services will assist patient recruitment efforts by pre-screening incoming calls resulting from media, reporting, data management and other related services. Services also include patient retention and compliance, and site support services.

"We understand that clinical research professionals require flexibility and Claire Driscoll & Associates' approach is to work with our clients as partners, producing the best result," said Claire Driscoll. "Combining a well-trained and educated workforce, uncompromising service levels and effective use of technology allows us to offer the best in call center services."

About Claire Driscoll & Associates:

Claire Driscoll & Associates is a call center providing marketing services to the clinical research industry by integrating data collection and patient recruitment. The organization offers inbound and outbound call services, providing efficiency and expediency to the complicated patient recruitment process. Claire Driscoll & Associates' programs are designed to meet the needs of clients and include such services as prescreening incoming calls resulting from media, reporting and data management, appointment setting, appointment reminders, physician detailing, consumer and physician surveys, meeting recruitment assistance, and other related services. For more information, please call 506-644-7700 or on the Internet at www.claired.com.