Work in your Pajamas? This Call Center allows it

In Utah's tight labor market, many call centers struggle to find enough employees. But O'Currance Teleservices in Salt Lake City expects to have little problem expanding its work force from 630 to more than 1,000 by the end of the year. Its secret? A change of venue.

"A lot of people want to work at home, so they want to work for us," said David Meine, executive vice president of O'Currance. "And once we have an employee start working at home, one of the only reasons why they would leave us is if they move or they don't need the income anymore."

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