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August 17, 2006

Ayala Plans to Expand Philippines Call Centers

Manila, Philippines -- The billionaire Jaime Augusto Zobel de Ayala II said he planned to open more call centers in the Philippines, where revenue from business outsourcing services is forecast to surge more than sixfold by 2012. Ayala Corp. bought an 11 percent stake in the call center operator eTelecare Global Solutions in June, and is looking for more investments, Zobel, Ayala's chief executive officer, said in an interview. The 7,000 employees of eTelecare make sales calls and answer customer queries for companies in the financial, telecommunications, electronics and travel industries.

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Comments

Greetings!

I am presently working as a KPI analyst here in Manila in one of the reputable call center companies in the Philippines. I started as a Technical Support Representative wherein after 3 mos was promoted in the position I currently have. However, the position was just internal to operations.

I love what I do and I can't think of anything else to do for a living. I was born for this, if you know what I mean. However, I am planning to leave for a greener pasture and as a result of my search, I happen to bump into your site and I am interested to join your campaign. For more information about my skills and work experiences, please contact me through my email address provided on this submission.

Looking forward to do business with you.

Thanks for the great article. I am new to your blog and I like what I see. I look forward to your future work.

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