Ayala Plans to Expand Philippines Call Centers

Manila, Philippines -- The billionaire Jaime Augusto Zobel de Ayala II said he planned to open more call centers in the Philippines, where revenue from business outsourcing services is forecast to surge more than sixfold by 2012. Ayala Corp. bought an 11 percent stake in the call center operator eTelecare Global Solutions in June, and is looking for more investments, Zobel, Ayala's chief executive officer, said in an interview. The 7,000 employees of eTelecare make sales calls and answer customer queries for companies in the financial, telecommunications, electronics and travel industries.

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Comments

[John Paul S. Garcia]

Greetings!

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[CellphoneSavant]

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