CINCINNATI, OH - Towelettes in packets about half the size of a business card have become a huge commodity for Convergys Corporation. The company is buying the disinfecting wipes by the millions for use by employees of its 72 call centers across the world. The world's largest call center outsourcing company, which also provides human resources and billing services, considers the towelettes a first line of defense against the threat of a global pandemic from bird flu or other highly contagious disease.
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August 04, 2006
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