IDT May Cut 200 Jobs at Jerusalem Call Center
US telcom company IDT may have to cut as many as 200 jobs in Israel after losing its largest outsourcing client AOL, due to a restructuring at the Internet service provider. Sources within the company confirmed that workers were informed last week that AOL had decided to discontinue the project as part of a corporate decision to close as many as 14 call centers worldwide.
IDT employs approximately 200 people for the AOL project at its Jerusalem call center after embarking on a massive recruitment campaign at the beginning of the year to service AOL's customer retention program. While the project initially was scheduled to close at the end of the month, one source said it has been extended to the end of February as AOL wraps up its activities her.
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