Call Center News

ETelecare opening New 500 Seat Call Center in Managua, Nicaragua

ETelecare Global Solutions Inc., an outsourcing company with executive offices in Scottsdale, is opening a call center in Nicaragua.

The center will be located in the capital city of Managua and employ more than 500 Spanish- and English-speaking workers. It will open during the fourth quarter, the Philippines-based company said Thursday.

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WESTERN Wats Opens it's 7th Call Center in Davao, Philippines

Western Wats, the leading provider of survey research data collection services in the United States, will be inaugurating its 7th call center showroom Wednesday at the 4th floor of the NCCC Mall of Davao.

Derek Rice, facility director of the Western Wats Davao, said the reason that the Western Wats management decided to put up a contact center in Davao is because of the city's untapped human resources and talents.

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Amazon to Open New Call Center in Costa Rica

Opening of the Amazon call center in Costa Rica will be the company's ninth global location. The center will offer 300-700 jobs in the region and is expected to begin offering customer service from its offices in Heredia. Roughly 400 positions will be temporary, serving customers in the heavier holiday season.

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